Posts Tagged ‘marketing’

Build to Last

If my master plan has worked you have read my blogs which have helped you see the importance of social media for your business.  So now that you have set up your preferred profiles and channels for social media marketing (SMM) it’s time for you to acquire followers. Having a strong fan base is the key to SMM success. Here are some tips to help you build your community:

Right under your nose – The first place to look for social media followers is your client list.  Current or past clients are the ideal audience to build a foundation for your fan base because they (hopefully) have a good relationship with your company and will have no problems letting people in their network know how much they enjoy working with you.

If WE build it – We’ve all heard the saying ‘If you build it, they will come.”  Unfortunately it isn’t that easy with social media.  Including your audience in decisions and encouraging them to voice their opinions will make them root for you much harder. When WE build it instead of YOU not only will people come they will tell their friends about it.

Make it worth their while – The more brands realize the importance of social media, the more saturated social networking sites are becoming.  People have the option to follow hundreds upon hundreds of their favorite brands. In order to stand out you’ll need something exclusive to offer your followers. Whether it is exclusive information or special offers/discounts, show your online community you appreciate them.

Follow the leader – A great way to build a following is to tap into a community that already exists by building a relationship with its leaders. Look for popular bloggers in your field, follow them and engage in online conversations.  Their networks will soon notice your back and forth and their curiosity will most likely get you a few new followers.

Make friends, not enemies – Definitely  try different tactics for gaining new followers to see what works and what doesn’t however, there is one method that has proven to be a social networking no-no.  Do not bombard your followers’ networks with unsolicited messages/request to follow you.  Most social networking sites have strict rules on this practice; mainly it’s spam. Spamming is counterproductive to building your network since your account will most likely be suspended.

Taking these tips into consideration, your follower count should go up in no time.  Remember to provide valuable information and engage with your new found friends. Staying an active member of your own online community is just as important as seeing the numbers rise.

2011 Design Trends & Discoveries

Last year I did a round up of 2010 Predictions of Design. This year I am going to write about design trends that I have been seeing and recent discoveries that I found worthy to share.

1. Fonts for Websites: Probably the #1 complaint of web designers is being forced to use web-safe fonts in an HTML environment, selection of which is extremely limited (14 to be exact). Much to my joy Typekit and Fontdeck were introduced as solutions to this limited number of web-safe fonts problem. These handy websites make it possible to use non-web safe fonts with a simple line of code. They way they work is that sign up and basically subscribe to their font library which are pretty expansive.  I have had the opportunity to use Typekit and was extremely satisfied with the results. It is a great way to enhance websites and a fantastic step forward for the future of web design.

2. Letterpress: Letterpress is like the little engine that could. As much as people tout that print is dead, letterpress manages to keep paper looking elegant and worthy of simple and beautiful design. Letterpress is a type of printing that involves pressing an inked letter or pattern block into a piece of paper leaving behind an impression in the paper. The effect is subtle but this unique aesthetic continues to be showcased on business cards, packaging and invitations as the go-to method for making the “best impression.”

3. Apple continues to pave the way: The iPad is the biggest selling gadget of last year, selling over 8 million of them. These touch screen tablets have been an overwhelming success for Apple. The minimal and sleek design seems to really resonate with consumers and has raised the bar as far as product design goes (it doesn’t hurt that the technology encased inside is incredible too). Along with this surge of tablets, designers and developers are continually coming together to create smart and intuitive interfaces and apps. The increased use of mobile devices (cell phones and tablets) is a growing trend and products will only continue to get smaller and faster.

4. Great design in product packaging: Packaging continues to be in my opinion, some of the most innovative and best design out there. As competition on the shelf heats up and consumers gravitate more towards the picking products based on design and packaging. Studies have shown that if two items are similarly priced, the consumer will purchase the one that has a better design. Brands such as Mrs. Meyers, Bausch + Lomb, Archer Farms continue to breakaway from conventional types of packaging and design. Check out the Dieline for a fantastic showcase and resource for packaging design.

5. Typography for Lawyers: This is a great website that does an excellent job of explaining typography in a thoughtful and practical way. It also gives a great overview on how to make documentation look better. It’s refreshing to see recognition of typography by the professional set and not just designers.

6. 30 Conversations on Design: This website is a great resource that is both inspiring and intriguing to watch. It centers around what 30 of the top designers answer is to a themed question.

5 Things Your Business Could Learn From Charlie Sheen

For the past few weeks the nation has been consumed by Charlie Sheen.  The notorious bad boy actor has been all over the press recently for his unusual behavior.  Many speculate substance abuse while others are convinced this self proclaimed “Adonis with tiger blood” is having mental health problems.  Although it seems absurd that your company could learn anything from a celebrity train wreck believe it or not there are a few lessons that can be taken away from this media frenzy.

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Do get noticed – While I certainly do not agree with Mr.Sheen’s approach for attention I do encourage a marketing campaign that is a little out the box.  If you already follow this blog, then you know I am a big fan of giveaways, viral campaigns, and clever messaging as ways to add some pizzazz to your existing marketing efforts.

Do use catchy one-liners – It is undeniable that the reason people are obsessed with Charlie sheen is his clever [or crazy] one liners. Consumable sound bytes resonate with your target audience and, if you’re lucky, can become part of their everyday speech (think about Nike’s Just Do It or the Army’s Be All That You Can Be.)  Catchy messaging can go far beyond a campaign to give your brand sustainability.

Do use social media – Much like Kanye West, after Charlie had his public breakdown, the celebrity joined Twitter and continued his media frenzy online.  Using some of his more popular catch phrases as hash tags Sheen managed to extend his 15 min of fame.  Whether it is Twitter, Facebook, Tumblr, or even just a blog, having a presence on social media is a great way for your company to connect with new audiences, help with search engine optimization and, just like Charlie Sheen, continue your offline momentum on a new channel.

Don’t respond negatively – From TV execs to media personalities, part of Charlie Sheen’s antics have been to publicly insult anyone he feels [or has felt] offended by. With social media it is particularly important to know how to respond to negative feedback.  If someone posts negative feedback on your company’s profile see that as an opportunity for customer service.  Respond to the person and try and resolve their problem.  Your other followers will appreciate your dedication.  If someone is posting nasty comments that can not be resolved simply ignore the posts.  If the post are offensive to others and are happening very often you may want to block the user and delete their comments.

Don’t confuse your audience – Although people are living the Sheen dream and loving all of the one liners, sometimes Charlie Sheen gets to into his own head and starts nonsensically rambling. When marketing your business it is important to stay on target and have clear messaging in all your communications.

Taking these 5 lessons into consideration will keep your companies marketing efforts winning.