on the web Category

Lights, Camera, Marketing

Video may have killed the radio star in the 80’s but these days its how stars are born. Take Justin Bieber for example. He was just a regular pre teen who liked to sing and post his videos on Youtube. Music execs discovered his vids and he signed under a major music label. In what seemed to be an overnight phenomenon the world had caught a case of “Bieber fever.” In fact Just the other day Justin Bieber’s music video for his hit single “Baby” was dubbed the most viewed Youtube video of all time.

From self taught makeup artist to comedians the popular video website has become a 15 minutes to fame express lane. You’re probably reading this wondering what in the heck this has to do with you and growing your business. Many companies have also been using video as another component to their marketing efforts. Video can help your company feel more relatable. By putting face to your organization people feel like you are down to earth and trustworthy. A short video on your website (when appropriate) can also add a dynamic element to help it stand out from the rest. If you are in a more creative field a more whimsical and kitschy approach can be taken. Go out and find yourself a camera, get strategically creative, and who knows your video could go viral and your company could be the next internet sensation.

Social Service

The presence of social media in modern marketing is no secret these days.  Almost every major brand you can think of can be found on Facebook or Twitter.  As I mentioned many times before I truly feel social media yields the best results when you actually interact with your audience instead of simply posting updates and links.

As a business person reading this I’m sure you are thinking ‘That’s great in theory but I don’t have the time or money to sit online and chat with everyone in my network.”  Interacting on social networking sites does not always mean mindless chit chatter. Take a page from companies like Dell and Comcast who both use Twitter for customer service.  Twitters search options makes it easy for any company to type in their name or product names and see what people in the twittersphere are saying about them.  If you happen to run across a customer who is complaining about your products or services you can @ reply them instantly and take care of the situation.  Most likely other people in the customers’ network will see this interaction and appreciate your company taking the time to resolve the matter.

Good customer service is an essential component of any successful business.  Using social media as a way to provide customer service will not only help you keep existing costumers happy it will also prove to potential customers that you are a company that cares about its clients.

That is So Last Season

Since I am constantly talking about the importance of social media on my blog, people often challenge me. They say things like: “How can it be so important? Facebook isn’t going to be around forever, right?”

The doubt lies in the fact that people do not know the difference between social media and social networking. Social media, as defined by Anvil Media Inc. a SEM company, is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words and pictures. Social networking however is simply a form of social media.  Still confused well think of it this way.   Here at Blue Daring’s Eat Mo’ ‘Fo, we like to think of your organization as a person and as such lets liken social media to a wardrobe. Things such as your website, a blog, or message boards/forums are mostly staple pieces. Social networking initiatives are the trendy items you purchase to spice up your staples from time to time.

Just like a real wardrobe you can’t rely only on fads and what is trendy. We all know that social networking sites are subject to waves of popularity. (Remember how big MySpace was a few years ago?) Your ability to capitalize on these waves, however, can be a real opportunity for visibility. The key is using strategy to integrate your staples (i.e. social media outlets) with your trendy accessories (i.e. social networking). Further, like accessories, social networking is meant to draw attention to your main pieces, that said never reveal too much and always draw people back to your site.  So to answer the skeptics out there, no I don’t think Facebook will be around forever however, while sites may indeed come and go; a dynamic web marketing strategy never goes out of style.