Posts by Amber Zumstein

The Merger

united_continental_logoThe other week, United Airlines and Continental Airlines announced a merger. This deal has been in the works for many years now, but they have finally merged to create the world’s largest carrier. Good news for both of them, unfortunately bad news for their respective logos and brands. Instead of taking the time and expense to create a new identity to represent this merger, they instead took their two very different logos and literally combined them into one. The result is disappointing to say the least, making the design community sigh collectively with frustration; that a multi-billion dollar company doesn’t have the foresight to put the time and energy into a new brand.

The holding company for the new entity will be named United Continental Holdings, Inc. and the name of the airline will be United Airlines. The marketing brand will be a combination of the brands of both companies. Aircraft will have the Continental livery, logo and colors with the United name, and the announcement campaign slogan will be “Let’s Fly Together.” The new company’s corporate and operational headquarters will be in Chicago and it will maintain a significant presence in Houston, which will be the combined company’s largest hub. Additionally, the CEO will maintain offices in both Chicago and Houston.
Press Release

When looking at the long-running brands for each of the airlines, I have always thought that United has done a pretty stellar job. This is partly due to the fact that United is based here in Chicago, and flying in and out of O’Hare, it is hard to miss the impressive over-haul of the United terminal and the branding throughout. Overall, the United logo is cleaner and more modern while the Continental logo looks outdated and heavy. The now long running illustrative ad campaign that United launched a few years back was imaginative and ahead of it’s time. It made companies re-think using illustration in their ad campaigns and branding. And let’s be honest, has Continental done anything memorable in the past decade? In an odd twist, both companies worked with graphic design great Saul Bass to help create their logos. He created the original tulip icon and identity for United and he also created the 1968 jet stream logo for Continental Airlines.

continental-old

As far as the idea of taking the best from both logos,  I think that the decision to use the Continental icon with the United name in the Contintental typeface was a poor one. If anything, it should have been the other way around. If it’s keeping the name of United Airlines, wouldn’t it have made more sense to continue with the United branding and keep the brand equity intact? I can only hope that in the future, this logo and brand will be reconsidered and re-branded, they have nowhere else to go but up.

Growing as a Designer – 10 Things I’ve Learned

We have been talking a lot about growth here at Blue Daring. It’s the theme of our latest campaign. This got me thinking about my own growth as a design professional and the different phases my career has taken in the past decade. Looking back, the choice to become a designer was easy, I knew that I wanted to be a designer before I even knew what graphic design was. Ten years ago the landscape of design was completely different, the web was still in its infancy, Apple was just rising out of its own ashes and print was still king. My education taught me the basic principles of design and 10 years of experience – across what is now print, web, and most recently a public display case – taught me the rest.

Here is a compilation of 10 things that I have learned in the past 10 years:

1. Find a good mentor. This is especially important for young designers, because though they may be filled with a lot of knowledge, there is a lot of wisdom and grace involved with working with clients, managing a project, taking criticism and re-working a concept. None of which are taught in school.

2. Form follows function. This statement has always been open to argument. But when it comes to doing branding work for a client, specifically here at Blue Daring, the end goal is to create a design solution that fulfills the client’s strategic goals, not just look good. This solution is usually driven by a marketing strategy or strategic planning session. Without knowing what the client wants, there is nothing to design, it would be like placing the proverbial cart before the horse.

3. Triple check your work. Get in the habit early on of re-reading an email before sending it, reviewing files with a fine tooth comb before releasing to print, and making sure links are working before sending to a client. The devil is in the details, and at some point in every designer’s career, you will likely screw up.

4. Burnout happens to everyone. To think creatively all the time is taxing. Sometimes a project can drag on forever, clients can be difficult or you just get into a rut. Sometimes simply putting on the headphones and listening to some music or going for a walk can be mind clearing. Having another creative outlet other then designing is essential for re-igniting the passion that made you choose the creative path in the first place.

5. Learn the business side to creativity. This is helpful on so many different levels from reading a statement of work to pitching a new client. It is important to have a basic understanding of how businesses run and make money. This understanding sharpens your business acumen which can be a valuable addition to your company. It also helps you to understand strategy which is the driving force behind your design work.

6. Read design blogs. Blogs can be wonderful resources for creative professionals – there are tutorials, talks by well known designers, and interesting perspectives on all things design.

7. Beware of working with friends. It may sound like a good idea to work with a friend on a project, but tread very carefully when working with someone you know. There is always a chance that working together could wreck havoc on your friendship. There are a lot of variables to a project, starting with getting honest feedback. A good rule of thumb is to go by one degree of separation, which brings the risk factor down significantly. And if you do decide to go down this path, having a clear idea of what they want and what they should expect with a agreed upon time line makes for a solid start.

8. Do something different. Inspiration can be found in the strangest of places. A change in scenery allows you to think differently. Getting out of your comfort zone can be difficult but most of the time I have found it to be tremendously rewarding and kick myself for not doing it more often.

9. Learn how to present your work. In whatever field your in, the skill to eloquently present your work with both sound reason and great detail is invaluable. It’s tricky because design is something that takes hours to work out and there are a lot of mouse clicks that need to be accounted for. The phrase “because it looks good” never, I repeat never, goes over well. Clients want reasons and rationale for why something looks the way it does, they usually don’t have as active a right side of the brain as you do. Learn to articulate, it is an essential skill to grow.

10. Be professional at all times. I think that creative professionals get a bad rep and are often portrayed as jeans-wearing, coffee-drinking slackers who can only be found on their iPhones and MacBook pros, which certainly is not the case. Have an understanding of dressing appropriately, speaking in meetings, and communicating with clients and co-workers. Know your boundaries and follow accordingly.

I will be the first to admit that I am a work in progress and feel like I am always learning and trying to improve. I am curious what the next ten years will bring. I can only hope that I will still be doing work that I enjoy so much.