October, 2009

It’s All in Your Head

The brain’s 100 trillion synapses have been mapped by a group of scientists in Lausanne, Switzerland. The result? Physically and structurally, a picture of the brain looks exactly like most human systems (think the interconnectedness of relationships, an aerial view of a city, a computer network). What that means is that what we see everyday, what we’ve built as a human race, is a projection of the brain. This is not only a survival mechanism, but undoubtedly makes the brain the most successful organ in evolution.

Communications works much like the brain. With it, we recreate a person’s (or a group of people’s) projection of reality in words, images, and scenarios. Its when people see themselves in something, that they create the emotional connections that drive action. (It’s what we here lovingly call information consumption.)

What we know today about the brain, only proves that everything in life is a matter of perception. If we perceive a problem; we act like there is one. If we perceive love; we respond to it. If we perceive happiness; we become it. The quicker human beings recognize this as reality, the sooner they can begin to make the most of it.

Until then, we communicators will just have to make the best of the situation…

Manage My Expectations

The most widely known iterative methodology in software development is the Rational Unified Process (RUP). It’s a framework for managing projects in a way that kind of resembles real life. Meaning that the first time you do something you do the best you can with the information in front of you. Then, you try harder the next time given what you’ve learned. One of 3 things will happen the next time around; (1) you’ve improved, (2) you’re about the same, or (3) you’ve gotten worse. Here’s something surprising that may not sound intuitive; all three situations are a win.

That doesn’t sound right, does it? How can I win, when I lost or stayed the same?

The answer is that in all three situations you’ve measured your performance, which gives you a better chance to set proper expectations the next time around. See, we’re not trying to be the best at predicting outcomes; we’re merely trying to do the best we can to beat unexpected obstacles and make progress. Software development teams who don’t hit their deadlines have done nothing wrong. In fact, they’ve done a more honest job than teams that claim to predict the future. In the end they have software to show off; it’s just being built at a slower pace than some people may have anticipated.

What we have here is a problem setting proper expectations, not a problem delivering software. Ultimately building software is not a predictive endeavor, it’s an adaptive and creative one.

Marketing Season

The fall season is here! Judging by the rapid moving gray clouds outside the office windows and the fact that we just turned the heat on I think it’s safe to say warm weather is long gone. It’s time to bring in the sweaters, the hot chocolate, and the marketing campaigns.

With Cold weather soon comes the holiday season and with the holiday season comes the slue of marketing pieces in the mail from different companies. I always considered this time of year the marketing collateral and mailers equivalent of the Superbowl. Granted there is going to be stiff competition I find it also be a great way to challenge your organization to think outside the box and come up with a clever piece that will stand out from the pack. Whether you opt for a classic corporate feel or a modern funkier look you should always consider these thoughts when sending out a piece that represents your brand.

• Is your branding consistent and recognizable?
• Is the message clear and concise?
• Is this piece relevant to your target audience?
• Do you have a clear call to action?

Investing the time and efforts into great design is really important to make sure your message is properly consumed. Sending current and potential clients a smart well thought out piece during the holidays can insure your organization the gift of new business in the New Year.